New Credco Features & Functionality

On June 22, Credco, a Cotality company, will unveil three new features within Credco.com. Designed to improve your efficiency while using Credco.com, the following three features are being introduced.

Correct applicant information on existing credit reports

You can now update borrower details on existing credit reports using the Correct Applicant Information section within the search results in Credco.com. You can now make corrections with just a few clicks, without having to submit a new credit request.

Note: This functionality requires an updated addendum to be signed before it can be enabled. Please contact our team at crmcreditgroup@cotality.com to enable this feature.

See how it works →

Reprocessing reports that contain bureau errors

When a correction is needed to a consumer's bureau file, you will now be able to re-process your credit report and only receive the updated  / corrected information from the bureau where the error originated, eliminating the need for a new report pull.

Agentic chat

Credco.com will now feature an agentic chat feature that will allow users to get answers to a wide range of questions outside of our traditional customer support hours. Live agents will still be available Mon - Fri from 6 a.m. to 5 p.m. PT. 

If you have any questions about these updates, contact your account representative or email crmcreditgroup@cotality.com.